FAQ-EN

Complaint-questions

I would like to make a complaint about a product - what do I have to do?

Please contact us immediately via email or by phone in case of missing or damaged products or in case of a wrong delivery. Of course it doesn’t affect your legal warranty rights if you should not contact us promptly. However, by contacting us immediately, you help us to identify the potential source of error and to steadily improve our service for you.

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